Shree Balaji Gases

Privacy Policy

Effective: 1 January 2025 · Last Updated: 1 June 2025

We do not sell your data. We do not run ads. Everything we collect exists only to process your orders and keep communication transparent between you and our team.

What We Collect

Name, phone, email, and delivery address when you register.
Order history, cylinder quantities, invoices, and Certificates of Analysis.
App usage data (device type, OS) to improve performance.
Messages sent through the app for accountability and dispute resolution.

How We Use It

To process and deliver your gas orders.
To send order confirmations, delivery updates, and payment receipts.
To verify your identity and keep your account secure.
Anonymised data helps us improve delivery speed and app features.

Who We Share It With

Our in-house logistics team — only to complete your delivery.
RBI-compliant payment gateways — we never store your card details.
Legal authorities only if required by Indian law.
No advertisers. No data brokers. No third-party tracking.

App Permissions

Location — only to auto-fill delivery address. Never tracked in background.
Camera — only when you upload business documents.
Notifications — order status and delivery updates only.
No ad SDKs. No cross-app tracking. No behavioural profiling.

Your Rights

View all your data anytime under Account Settings → My Data.
Request corrections to inaccurate information within 7 business days.
Request account and data deletion (legal transaction records may be retained).
Withdraw consent for non-essential notifications anytime.

Questions or Grievances?

Contact our Grievance Officer. We respond within 30 days as required under the IT Act, 2000.

info@shreebalajigases.com

Shree Balaji Gases, Korba, Chhattisgarh, India